PCChimp has a return policy under which you can return a product received in a damaged or defective condition. Within 48 hours of receiving a product, you can request a return via email at firstname.lastname@example.org or over phone at our 24x7 customer care number +91 8144 222 000. PCChimp has a 48 hours return policy which means that you can request a return within 48 hours of receiving the product by you. Returns for replacement/refunds/exchange under certain scenarios will NOT be accepted as given below:
- Request for return is made after 48 hours of receiving the product by you.
- Product is used or is not in its original condition. The product should not be washed or ironed.
- Products are returned without its original packaging or accessories.
- Product was damaged after use/opening.
- Incidental damage due to malfunctioning of the product.
- Any consumable item which has been used or installed.
- Product with tampered or missing serial number.
- Any damage/defect which is not covered under the manufacturer's warranty.