IT Support

Business Continuity Planning Services in India

Are you prepared to respond to a major business disruption? We adopt a holistic approach to developing Business Continuity Plans that safeguard your business from major disruption to critical systems and services.

Our approach to Business Continuity Planning

Our senior consultants work closely with the stakeholders in your organisation to develop a comprehensive business continuity plan and risk assessment. Our approach is to establish a ‘living’ plan that is easily updated as internal and external factors change in and around the business. How we help:

  • Defining a Disaster
  • Identifying critical IT and business systems
  • Business Impact Analysis
  • Business Risk Assessment
  • Establish Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO)
  • Communications Plan
  • Incident Response Plan
  • Preventative Measures
  • Vendor assessment
  • Training and Presentation
  • Ongoing review
  • Why Us!

    IT Support solutions for low cost, expert support services.

    Best Pricing

    You no longer have to worry about high costs towards IT Support as we provide unlimited support for a flat monthly fee.

    Fast Response

    Should a problem be discovered, PC Chimp will rectify the condition through remote means first. In the event, remote access support fails to resolve, engineers will be dispatched quickly to your office.

    Proactive Support

    With the help of our real-time monitoring 24×7 services, we can detect and resolve a potential IT problem before it becomes a big problem. This saves your business both time and money.

    Regular Reports

    Monthly reports indicates your equipment health and the resolutions made for every IT issues. This way, you are aware of our hard work done behind the scene, while you stay focused on your core business.

    Single Point of Contact

    We will liaise with other related vendors that work with your company, and you no longer have to manage them. These vendors could be website hosting, cloud email, internet provider and others. We understand the technical jargons, and it’s easier for us to talk to them.

    Support Guarantee

    Our straightforward service level guarantee gives you complete satisfaction. If you don’t get the service you paid for, you can terminate the contract. It’s as simple as that.