Specialised IT Helpdesk Services for your business in India
Our IT help desk services comprises of expert IT professionals. We offer high-quality business IT support desk and remote network monitoring services. Much more than a traditional support desk, PC Chimp's IT help desk services provide our customers with professional and immediate help desk support without costly overheads. Our IT help desk services are available through phone, email, chat and remote support.
Our job at PC Chimp is to streamline the entire process of reporting IT incidents to ensure a faster action time. This is how we completely transform and enhance your end-user experience so that you never have to compromise on work again.
Level 1 Services
Level 2 Services
IT Support solutions for low cost, expert support services.
You no longer have to worry about high costs towards IT Support as we provide unlimited support for a flat monthly fee.
Should a problem be discovered, PC Chimp will rectify the condition through remote means first. In the event, remote access support fails to resolve, engineers will be dispatched quickly to your office.
With the help of our real-time monitoring 24×7 services, we can detect and resolve a potential IT problem before it becomes a big problem. This saves your business both time and money.
Monthly reports indicates your equipment health and the resolutions made for every IT issues. This way, you are aware of our hard work done behind the scene, while you stay focused on your core business.
Single Point of Contact
We will liaise with other related vendors that work with your company, and you no longer have to manage them. These vendors could be website hosting, cloud email, internet provider and others. We understand the technical jargons, and it’s easier for us to talk to them.
Our straightforward service level guarantee gives you complete satisfaction. If you don’t get the service you paid for, you can terminate the contract. It’s as simple as that.
A 500 bedded facility, spread over 7,00,000 sqft. Complete Structured Cabling and Server Room Rack Termination done by PC Chimp.